All of our fur slides are made to order meaning once order is place that is when start the process of creating your fur slides. Please allow us 2-3 weeks for us to get your order shipped to you.
Please read the full page before placing your order.
All of our orders will be processed in the order they were received (no exceptions)
We are only offering STANDARD SHIPPING at the moment (NO RUSH ORDERS)
Our processing time is 5-7 business days this does not include the shipping time. (WEEKENDS & HOLIDAYS ARE NOT INCLUDED)
Some orders require a longer processing time depending on if your order is a PREORDER. When purchasing a preorder item it can take anywhere between 2-4weeks to arrive to you. Please be patient we are working hard to fulfill all orders as quick as possible.
Once your order is shipped you will receive a email with your tracking information. You can visit USPS.com to tracking your order.
Some orders can take up to FOUR weeks to arrive to you.
We are working hard to fulfill all orders but we ask that you refrain from messaging us on all social media platforms. If you have any questions please visit our FAQ page or simply email us at info@shopkayway.com
Also, check spam folder for email confirmation, shipping, and any other emails from our shop.
WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES!
We DO NOT work for any delivery carrier therefore, we do not have any control over DELAYED PACKAGES, You may want to contact your local postal office concerning this matter.
Please be advise that you have 4 hours to cancel any orders placed with us! If your order is not canceled in the 4 hours after you have placed your order unfortunately, we cannot cancel any orders because we have already started the process in getting your order processed.
Please understand that we are experiencing some delays with shipping due to COVID.
We cannot make any changes to your order once it has been place so, please be sure to provide us with the correct information.
